Shipping Policy – Hyperfokus

Shipping Destinations

We ship to many countries. Current availability can be found in the country/language selector in the menu.

Shipping Costs

Shipping is free.

Production & Processing Time

Our products are made individually to order (Print-on-Demand). To ensure similar delivery times worldwide, production is carried out at the facility closest to the customer whenever possible.

Processing time is typically 2–5 business days.

Delivery Times

Once production is completed, your order will be shipped.

Average delivery times are:

6–14 days

The stated delivery times are average estimates and may vary in individual cases.

Shipping Carriers & Tracking

Orders are shipped via standard shipping carriers with tracking.

Once your order has been shipped, you will receive a shipping confirmation by email.

Where available, the confirmation will include a tracking number.

Customs Duties, Taxes & Import Charges

For deliveries to countries outside the European Union, additional customs duties, taxes, or import fees may apply.

These charges are not included at checkout and must be paid by the buyer. Any such fees are collected by the responsible customs or shipping authorities.

Delivery Delays

We strive to process and ship all orders as quickly as possible.

We are not liable for delivery delays caused by shipping carriers, force majeure, or other circumstances beyond our control.

Transfer of Risk

For consumers, the risk of accidental loss or deterioration of the goods passes to the customer only upon delivery of the goods.

Damaged Shipments

Please inspect your order immediately upon receipt.

If your order arrives damaged or if there is any issue, please contact us promptly at:

Email: hyperfokus@hyperfokus.xyz

Your statutory warranty rights remain unaffected.

Returns

Information regarding returns and the right of withdrawal can be found in our Cancellation Policy.